Captain
POSITION PURPOSE:
We are seeking a hospitality focused and organized individual to join our team as an Assistant Guest Relations Manager. The Assistant Guest Relations Manager plays a crucial role in being the face of the hotel, providing warm and professional guest greetings, and ensuring guest satisfaction during their stay. This position is responsible for creating a welcoming and memorable experience for VIP guests.
ESSENTIAL FUNCTIONS AND DUTIES:
- Assist the Director of Front Office with daily operations.
- Check guest arrival reports in advance, coordinating with the housekeeping team on room allocations for VIP guests.
- Assist in checking guests in and out of the hotel, welcoming VIP guests by escorting them from the lobby to their rooms.
- Manage, monitor, and analyze VIP profiles, reservations and reports using Opera PMS, ensuring rooms are accurately booked and assigned.
- Create and maintain high profile relationships while satisfying VIP guest needs, ensuring an attentive and memorable stay.
- Assist the Director of Front Office with daily operations.
- Check guest arrival reports in advance, coordinating with the housekeeping team on room allocations for VIP guests.
- Assist in checking guests in and out of the hotel, welcoming VIP guests by escorting them from the lobby to their rooms.
- Manage, monitor, and analyze VIP profiles, reservations and reports using Opera PMS, ensuring rooms are accurately booked and assigned.
- Create and maintain high profile relationships while satisfying VIP guest needs, ensuring an attentive and memorable stay.
- Assist the Director of Front Office with daily operations.
- Check guest arrival reports in advance, coordinating with the housekeeping team on room allocations for VIP guests.
- Assist in checking guests in and out of the hotel, welcoming VIP guests by escorting them from the lobby to their rooms.
- Manage, monitor, and analyze VIP profiles, reservations and reports using Opera PMS, ensuring rooms are accurately booked and assigned.
- Create and maintain high profile relationships while satisfying VIP guest needs, ensuring an attentive and memorable stay.
- Assist the Director of Front Office with daily operations.
- Check guest arrival reports in advance, coordinating with the housekeeping team on room allocations for VIP guests.
- Assist in checking guests in and out of the hotel, welcoming VIP guests by escorting them from the lobby to their rooms.
- Manage, monitor, and analyze VIP profiles, reservations and reports using Opera PMS, ensuring rooms are accurately booked and assigned.
- Create and maintain high profile relationships while satisfying VIP guest needs, ensuring an attentive and memorable stay.
ESSENTIAL FUNCTIONS AND DUTIES:
- Assist the Director of Front Office with daily operations.
- Check guest arrival reports in advance, coordinating with the housekeeping team on room allocations for VIP guests.
- Assist in checking guests in and out of the hotel, welcoming VIP guests by escorting them from the lobby to their rooms.
- Manage, monitor, and analyze VIP profiles, reservations and reports using Opera PMS, ensuring rooms are accurately booked and assigned.
- Create and maintain high profile relationships while satisfying VIP guest needs, ensuring an attentive and memorable stay.
- Assist the Director of Front Office with daily operations.
- Check guest arrival reports in advance, coordinating with the housekeeping team on room allocations for VIP guests.
- Assist in checking guests in and out of the hotel, welcoming VIP guests by escorting them from the lobby to their rooms.
- Manage, monitor, and analyze VIP profiles, reservations and reports using Opera PMS, ensuring rooms are accurately booked and assigned.
- Create and maintain high profile relationships while satisfying VIP guest needs, ensuring an attentive and memorable stay.
- Assist the Director of Front Office with daily operations.
- Check guest arrival reports in advance, coordinating with the housekeeping team on room allocations for VIP guests.
- Assist in checking guests in and out of the hotel, welcoming VIP guests by escorting them from the lobby to their rooms.
- Manage, monitor, and analyze VIP profiles, reservations and reports using Opera PMS, ensuring rooms are accurately booked and assigned.
- Create and maintain high profile relationships while satisfying VIP guest needs, ensuring an attentive and memorable stay.
- Assist the Director of Front Office with daily operations.
- Check guest arrival reports in advance, coordinating with the housekeeping team on room allocations for VIP guests.
- Assist in checking guests in and out of the hotel, welcoming VIP guests by escorting them from the lobby to their rooms.
- Manage, monitor, and analyze VIP profiles, reservations and reports using Opera PMS, ensuring rooms are accurately booked and assigned.
- Create and maintain high profile relationships while satisfying VIP guest needs, ensuring an attentive and memorable stay.
ESSENTIAL FUNCTIONS AND DUTIES:
- Assist the Director of Front Office with daily operations.
- Check guest arrival reports in advance, coordinating with the housekeeping team on room allocations for VIP guests.
- Assist in checking guests in and out of the hotel, welcoming VIP guests by escorting them from the lobby to their rooms.
- Manage, monitor, and analyze VIP profiles, reservations and reports using Opera PMS, ensuring rooms are accurately booked and assigned.
- Create and maintain high profile relationships while satisfying VIP guest needs, ensuring an attentive and memorable stay.
- Assist the Director of Front Office with daily operations.
- Check guest arrival reports in advance, coordinating with the housekeeping team on room allocations for VIP guests.
- Assist in checking guests in and out of the hotel, welcoming VIP guests by escorting them from the lobby to their rooms.